nezaam by Codoma.tech

Turn a crowded waiting room into an orderly queue

Issue a ticket, call the next person, and show the numbers on any screen. nezaam runs in the browser with no special hardware and starts free.

Available in: ENARFRDEES

Why nezaam

Order and fairness

The front desk takes customers in, staff call the next in turn, and the queue order is visible to everyone. No more arguing about who was first, and no more jumping the line.

See how service actually runs

Statistics per counter show wait time, service time and no-shows over any period, so you can staff to demand instead of guessing.

No crowd in the lobby

A public display shows who is being served and who is next, with a spoken announcement. Customers can also be notified by Telegram or SMS as their turn approaches.

How nezaam compares

For most small service businesses the alternative is not software at all. It is a paper ticket roll and someone calling names.

How it works

1

Create your business

Log in with your email. nezaam creates your own workspace, staff and public display automatically.

2

Add your team

Create a login for each counter or service desk. Passwords are generated for you and rotate automatically.

3

Take customers and serve

The front desk issues tickets. Staff call the next customer. The display announces each number.

The honest comparison

nezaam is built for a single desk or a small clinic. This is an honest look at where it fits, and where the alternatives are the better choice.

See the full comparison

What backs this up

Runs on what you already own

The public display is just a browser pointed at a URL. Any spare monitor, TV or tablet works, and the app runs on the phone or laptop already at the desk.

Set up in minutes

There is no installer and no hardware to buy. Create your business, add your team, and put the display on a screen.

Every call is recorded

Each notification and turn is logged, so when a customer says they were never called you can check exactly what happened.

Pricing

Free for small desks. Upgrade when you need more counters and a longer queue. Founding prices are locked for life for early customers. On-premises deployments are on request.

Free

Free

For small businesses and pilots.

  • Up to 3 service providers
  • Up to 10 customers waiting
  • Public display and audio
  • Telegram notifications
  • Statistics
Start free

Full

300 EUR / year

Founding price, list 420 EUR. For the busiest desks.

  • Up to 10 service providers
  • Up to 100 customers waiting
  • Everything in Pro
  • SMS notifications option
Upgrade to Full

Frequently asked questions

Do I need special hardware?

No. nezaam runs in any modern browser. The public display is simply a screen or TV pointed at your display URL.

Do customers need an app?

No. Customers take a ticket and watch the display. Notifications by Telegram or SMS are optional.

How are customers notified?

When their turn is near, customers can receive a Telegram message, and optionally an SMS if your SMS provider is configured. Every notification attempt is recorded.

Can several staff use it at once?

Yes. Each staff member gets their own login and can call the next customer, and an admin can reorder the queue or reassign a customer by dragging.

What happens if I downgrade?

Nothing is deleted. Staff beyond the plan limit can no longer log in, and customers already waiting are kept.

Is my data separate from other businesses?

Yes. Each business has its own separate workspace, staff and public display.

References

Ready to try nezaam?

Start free